Every Parent Conversation in One Place

WhatsApp, SMS, email, and in-app messages — all in one unified inbox. Filter by lead, counsellor, or channel. Broadcast to segments. Track opens and replies.

  • Unified inbox for WhatsApp, SMS, email & in-app
  • Broadcast messaging to filtered segments
  • Read receipts for WhatsApp messages
  • Email open and click tracking
  • Call logging with duration and outcome
  • Full conversation history per lead

Sound Familiar?

  • Messages scattered across personal WhatsApp, email, and phone: All communication centralized in one professional inbox
  • No record of what was said to a parent and when: Complete conversation timeline per lead across all channels
  • Bulk messaging via personal phones, no tracking: Branded broadcasts with open/click tracking and delivery status

Complete Communication Hub Features

Everything you need to modernize your school's communication hub.

  • Unified Inbox: WhatsApp, SMS, email, and in-app messages in one feed. Filter by lead, counsellor, channel, or status.
  • Broadcast Messaging: Send bulk messages to filtered segments. Schedule broadcasts for optimal timing.
  • Delivery & Read Tracking: WhatsApp read receipts, email open/click tracking, SMS delivery status — all visible per message.
  • Call Logging: Log calls with duration, outcome (interested/not interested/callback), and notes. Auto-create follow-up tasks.
  • Template Library: Pre-approved WhatsApp templates, email templates, and SMS templates. Personalize with merge fields.
  • Communication Analytics: Track message volume, response rates, and counsellor communication patterns across channels.

Get Started in 4 Simple Steps

  1. Connect Channels: Connect your WhatsApp Business number, SMS gateway, and email provider to the CRM.
  2. Communicate: Send messages to leads directly from their profile. All channels available in one interface.
  3. Track Everything: See delivery status, read receipts, and response times for every message sent.
  4. Analyze & Improve: Review communication analytics to optimize timing, channel mix, and messaging.

Frequently Asked Questions

Do I need a WhatsApp Business API account?

Yes. We integrate with the official WhatsApp Business API (via providers like Twilio, MessageBird, or Gupshup). Setup takes 3-5 business days. We guide you through the process.

Can I send bulk WhatsApp messages?

Yes, using pre-approved WhatsApp template messages. You can personalize with merge fields (parent name, child name, grade) and send to filtered segments.

Is there call logging?

Yes. After each call, counsellors log the duration, outcome (interested/not interested/callback needed), and notes. This creates a follow-up task automatically.